Thank you so much for helping us through this lawsuit. I had given birth earlier in the week in which we had been served, and our baby was immediately put in the NICU; so I was an emotional mess. Your calming tone during our discussions gave me the peace of mind to enjoy our baby, and I am so grateful to you for that. Thank you for being honest with me by going over all the possible scenarios. While the prospect of going through those scenarios was scary, you also had a plan for us to get through them, and that freed me from wondering, “but what about…” So once again, thank you for guiding us to a happy conclusion. You were awesome!