“I would highly recommend Mike Acker and the Law firm to any one unfortunate to need their services. I was a nervous wreck and was not sure what was happening, why it was taking so long and why did USAA engage a lawyer on my behalf. The first conference with Mr Acker alleviated many of those fears and concerns. Although I was still very worried, I was definitely more relaxed and comforted that someone was there to look out for our interests. Throughout the process, he kept us informed. He knew we were relocating overseas and understood our desire to put this behind us before we departed. A soon as he knew a resolution had been reached he immediately notified us. This was a huge relieve that came days before out departure. Please pass along our gratitude and once again our huge thanks.“—Rosario A.